Here's everything you need to know about shopping at Joyscraft. If you can't find the answer on this page, please email us at info@joyscraft.com and we'll get back to you as soon as possible.
FAQ
Crafty Kits OverviewEverything you need to know about our delightful crafty kits 🧶✨
YES! We make DIY kits that will look great when finished, no matter what your skill level! To help you on your creative journey, we provide detailed guides and video tutorials for all of our kits. So you can be confident that when you order from Joyscraft. you'll actually finish your kit and fall in love with your creation.
We go to great lengths to develop high quality kits and educational support that you won't find anywhere else. No matter what your skill level, our kits are specially designed to look amazing. We guarantee that even if you're a nervous novice, you'll be able to produce work that you'll be proud of!
New to crafting? Try a latch hook kit!
They're so easy, they take almost no time at all. With just one technique to learn, we can guarantee that anyone at any skill level will be able to complete their own fluffy rug or cushion ...... except maybe a newborn baby. We've also designed and developed each kit to produce stunning work no matter what your skill level, so you can be assured that when you're finished, your latch hook work will look just like the photos on our website.
Like to try new things? Go for a moss kit!
They are wonderfully textured and fun to make. Each kit includes 4-5 different knitting techniques (all with video tutorials) so you'll never get bored. They're also more than enough to free up your creativity and make your creations truly unique!
No! And we really mean it. Latch-hooking is a super simple technique that allows you to create gorgeous shaggy bags or rugs with affordable materials. You're simply learning how to make a knot with your latch hook, then repeating the same simple action with each colour section you need. Our kits include pre-printed canvas meaning that you don't need any complicated patterns. All you need is your kit and you've got everything you need to create a masterpiece!
Aside from being totally addictive, latch hooking is a fantastic tool for mindfulness. If you've ever tried meditation and found it too hard to focus, this activity is for you. It's keeps you engaged whilst helping keep your hands busy. This makes it perfect for doing it while you watch your favourite show or listen to a podcast, helping you to avoid distractions like scrolling on your phone. Crafting is a proven way to help with stress or anxious feelings. Latch hooking is a simple technique which makes it a really accessible craft to learn even if you've never done anything creative before!
Our kits are designed to be easy. They come with pre-printed backing that you can easily follow and simple instructions. We also provide a video tutorial if you prefer to watch and stitch along!
Latch-hooking is a very accessible craft if you or a loved one is in recovery or on bed rest. It's mess-free and can be done comfortably in bed.
Its low impact on your hands, and is still comfortable for our customers who struggle with grip strength. It's also great for building back muscle strength in your hands as well as hand-eye coordination.
Our latch-hooking kits are recommended for ages 6+ as they use a simple technique that kids can pick up really easily (in fact, it's usually kids that pick it up faster than the parents!). Our latch hooking kits include a latch-hook which is not sharp, making it perfect for busy kids hands. The yarn is also pre-cut so kids don't need to use sharp scissors when making a rug or cushion.
Our moss kits are recommended for ages 8+ as they have some small pieces, such as sewing needles and pom pom scissors. While the scissors in this kit aren't too sharp, they are still used for cutting and should be used with supervision of parents for younger kids. Other tools included such as the weaving needles and latch-hooks are safe for children ages 6+.
Shipping
Oh wow If you're reading this message, you've already purchased one of our kits - yay! 🎉 Or maybe you're considering purchasing! Either way, we're so glad you're here! 💕
We offer both standard and express options to all parts of the world! We often ship orders worldwide, so you can all count on us to get your craft kits to you safely and quickly.
For detailed pricing, we ship worldwide orders over: $70 FREE SHIPPING!
Please allow between 1-3 working days for fulfilment during regular periods. Usually our warehouses are able to fulfil even faster than this but we like to give a bit of leeway just in case. Our warehouses only work Monday-Fridays so your order will not be fulfilled on a Saturday or Sunday.
During sale periods please allow between 1-10 working days for fulfilment. Usually our warehouses are still able to fulfil orders between 1-3 days even during sale periods, however please allow longer just in case! Sometimes sale periods can stretch our capacity, we promise our small team will still get your crafty goodies to you as quickly as possible.
Free shipping on orders over $70 worldwide
US Orders
1: (Standard shipping is $6.95 (7 - 12 business days))
2: (Express shipping is $17.95 (6 - 8 business days))
Shipping:
Free shipping on all orders $70 and over!
Standard: $6.95 flat rate shipping
Express Shipping Flat Rate: $17.95
Delivery Time: Standard: 6 - 10 business days
Express: 5 - 7 business days
Please note that these times are estimates based on available information from our courier companies. It is the courier's responsibility to collect the package and deliver it within the above times.
Shipping New Zealand
1: (Standard shipping is $6.95 (7- 10 business days))
2: (Express shipping is $17.95 (5- 7 business days))
is not responsible for any duties and taxes if you are ordering from overseas. Each customer is responsible for paying their own duties and taxes upon collection of their parcel. In most countries our kits are below the price threshold for paying duties and taxes, however if you are concerned please do your own research on the requirements in your country.
Latch-Hooking
All the deets you might need about latch-hooking.
There are many types of rug making, from rag rugs to rug tufting! Our rug making kits use a technique called latch-hooking to help you create a wonderful rug with no previous skills needed. We’ve designed our kits to be as easy as possible to complete - which means no messy glue or stitching necessary!
Latch hooking is a form of rug making where you fill a canvas (that’s the material you stitch on) with yarn knots to create a full rug. The knots are made with the help of a metal latch-hooking tool. The great thing about latch-hooking is that you only need to learn one technique to create your entire rug! No need to learn and memorise complicated techniques.
Traditionally latch-hooking is made with a blank canvas and a pattern would be used to make the design. You would also cut your own pieces of yarn, which can take a fair bit of time when you need 100s of pieces! What makes our kits so special is that our canvas is pre-printed with your design and your yarn is pre-cut by us. AND we stitch on the backing of the rug for you, so it’s ready to use as soon as you’ve finished.
What this means for you is you’re guaranteed to be able to complete your masterpiece easily! No need to be an artist, no creative skills needed. In fact, the whole point of our kits is to empower your creativity so you can go on your merry way and make more amazing things. HOORAY!
Each rug will take between 15-30hrs to complete, depending on how quickly you are working. What I like to say is that it’s about a month of casual but frequent stitching. So if most weeknights you do a bit of stitching while watching TV, you’ll have created your own piece in only a month!
Remember, making your own rug is all about the journey. Take this time to relax and have some guilt-free me time. Because our rugs are pre-printed they are the perfect craft for multitasking. Fully enjoy your creative time by watching your favourite show or listening to a podcast at the same time! Take a deep breath and enjoy your creative self.
Everything you need to make your very own beautiful rug for your home! Our kits include a high quality pre-backed canvas with printed design, pre-cut yarn in every colour you will need (plus extra for practice and mistakes!), a premium wooden latch-hook and detailed instructions. We also include a QR code to our video tutorials online!
We use acrylic yarn in our rug making kits, as it allows us to make a large sized rug and sell it at a price point that is as accessible as possible.
We also use premium latch hooks in our kits, made from sturdy stainless steel and wood. They will last you a lifetime of latch-hooking.
We’ve tried to be as sustainable as possible with our packaging. Our packaging is 100% recyclable and we’ve minimised the use of plastic as much as we can.
The box that our rug kit comes in is natural cardboard and we ship them as-is with no additional packaging.
The only plastic in our kits is the thin plastic that holds our rolls of yarn together. This plastic is 100% recyclable when you use the soft plastics recycle bin at your local grocery store.
Our rugs have been designed with a sturdy backing meaning that you can display it on your floor as soon as you’ve completed it! How easy is that?
If you’re more keen to display your masterpiece at eye-level, our rugs are perfect for hanging on your wall! Just as you would with a poster or tapestry piece. Check out our next FAQ to see how to hang up your rug.
PSA pets love our rugs. We mean it. If you have a cat or a dog (or any other cuddly pet for that matter) we promise they will find your finished rug like a heat seeking missile. It’s for this reason that we highly recommend using your rug as a pet bed! Your fur child will thank you for your sacrifice.
Our rugs can also be used as decorative throws on your bed or sofa. They look great draped over the back of an armchair or layered with some cushions. There’s so many funky things you can do with your handmade piece of decor!
We recommend using adhesive hooks to hang your masterpiece up on your wall. Our favourites to use are the Command Hooks in their 'decorating hooks' size. The backing on your rug has lots of tiny little holes which can easily hold onto the adhesive hooks.
You will need at least 3 hooks to hang up your rug, one for the highest point and two for either side of that point. For a round rug that means the top point of your rug and the two sides. For a rectangle rug, you will hook both corners of the rug and then hook the middle top for extra support.
Take your time when hanging up your rug - they do need a bit of readjusting to make them totally even. But it’s worth the fuss!
We DO NOT recommend putting your finished rug inside the washing machine. This is a handmade piece and should be treated with extra care to ensure it lives a long life.
Our rugs can be hand washed with either cold or lukewarm water and a mild detergent. To remove general dirt, let the rug soak in this water for a few minutes and lay flat to dry. If you have a specific stain you can give it a gentle scrub with your hands to spot clean.
If a small area of your rug has been particularly damaged (let’s say you dropped a piece of chocolate and it melted) you can even take out the stained pieces of yarn and latch-hook new knots into that space using the excess yarn that came with your kit. Whist this is not recommended for larger areas (you don’t want to re-make the whole rug) it is a good solution for any sticky situations.